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Help center · Employers

Add employees in the employer portal

Enter a few employees by hand, or upload many at once with the eligibility file.

Steps

  1. Sign in to the employer portal at https://sponsor.myrevive.health.
  2. To add a few people, go to Member Admin and select Add Member.
  3. Fill in all required fields, add dependents such as a spouse or children, choose the product and start date, and select Save.
  4. To add many people, open the Resources tab and download the Eligibility File.
  5. Fill in every field for each employee and their dependents, then save the file as a .CSV.
  6. Go to Member Admin, select Upload Enrollment File, choose your employer name and choose Full File (or Edits Only File for updates).
  7. Attach the .CSV file and select Validate File.
  8. Fix any lines it flags in your original file, then upload and validate again.

Good to know

  • Employer name, employer contact and product must be filled in for every employee.
  • Use dates like 03/07/1997 and phone numbers as digits only.
  • Remove extra spaces, commas, slashes, periods and other symbols, and leave no required cell empty.
  • Each employee gets a welcome email once loaded.

Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.

Still need help? Send us a ticket.

Tell us what’s going on and what you’ve tried. A real person on our team will follow up within one business day.

A sentence or two is plenty. Please don’t include medical details, card numbers or passwords.

Need care now? Use the member app or member portal. For an emergency, call 911.