Help center · Employers
Add employees in the employer portal
Enter a few employees by hand, or upload many at once with the eligibility file.
Steps
- Sign in to the employer portal at https://sponsor.myrevive.health.
- To add a few people, go to Member Admin and select Add Member.
- Fill in all required fields, add dependents such as a spouse or children, choose the product and start date, and select Save.
- To add many people, open the Resources tab and download the Eligibility File.
- Fill in every field for each employee and their dependents, then save the file as a .CSV.
- Go to Member Admin, select Upload Enrollment File, choose your employer name and choose Full File (or Edits Only File for updates).
- Attach the .CSV file and select Validate File.
- Fix any lines it flags in your original file, then upload and validate again.
Good to know
- Employer name, employer contact and product must be filled in for every employee.
- Use dates like 03/07/1997 and phone numbers as digits only.
- Remove extra spaces, commas, slashes, periods and other symbols, and leave no required cell empty.
- Each employee gets a welcome email once loaded.
Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.