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Help center · Changes and cancellation

Change your plan or household size

Move up or down a plan, or switch between Individual, Two Party and Family.

Steps

  1. Compare plans and prices at https://myhealthmembership.com/plans.
  2. Submit the support form at https://myhealthmembership.com/help#support, or call 1-833-589-9957.
  3. Tell us your name, the email on your membership, and the plan or household size you want.
  4. Watch for our confirmation. The change takes effect on your next billing date.

Good to know

  • The new price applies from your next billing date.
  • Plan changes need our team. They can't be made in the member portal.
  • Please don't include medical details in your request.

Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.

Still need help? Send us a ticket.

Tell us what’s going on and what you’ve tried. A real person on our team will follow up within one business day.

A sentence or two is plenty. Please don’t include medical details, card numbers or passwords.

Need care now? Use the member app or member portal. For an emergency, call 911.