Help center · Changes and cancellation
Add or remove a family member
Add a spouse, partner or child to your membership, or remove someone.
Steps
- Check who is eligible: a spouse or partner, children ages 2 to 17, and adult children ages 18 to 26.
- Submit the support form at https://myhealthmembership.com/help#support, or call 1-833-589-9957.
- Have each new person's name, date of birth and gender ready. Adults also need their own email and phone.
- Watch for our confirmation. Changes take effect on your next billing date.
- New adults get their own welcome email to set up their login.
Good to know
- Family covers up to 7 people including you.
- If adding someone moves you to a bigger household size, the new price starts on your next billing date.
- An adult child who turns 27 is removed at the next billing date, and we let you know beforehand.
Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.