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Help center · Billing and payments

Update your payment method

Change the card on file for your membership through our secure billing page.

Steps

  1. Go to https://myhealthmembership.com/account and choose Billing and payment method.
  2. Enter the email on your membership.
  3. Open the secure login link we email you. No password is needed.
  4. Update your card and save.

Good to know

  • Card details are handled by our payment processor, Stripe. We never see your full card number.
  • Updating your card soon after a failed payment helps avoid a gap in your membership.
  • Link didn't arrive? Check spam, confirm you used your membership email, or contact support.

Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.

Still need help? Send us a ticket.

Tell us what’s going on and what you’ve tried. A real person on our team will follow up within one business day.

A sentence or two is plenty. Please don’t include medical details, card numbers or passwords.

Need care now? Use the member app or member portal. For an emergency, call 911.