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Help center · Member portal and app

Reset your password

Forgot your member portal password? Here's how to get back in.

Steps

  1. Go to the member portal sign-in page at https://member.myrevive.health.
  2. Select the forgot password option.
  3. Enter the email you enrolled with.
  4. Open the reset email and follow the link to set a new password.
  5. Sign in with your new password.

Good to know

  • Check your spam folder if the reset email doesn't arrive within a few minutes.
  • The billing page doesn't use a password. It sends you a secure login link instead.
  • Still locked out? Submit the support form or call 1-833-589-9957.

Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.

Still need help? Send us a ticket.

Tell us what’s going on and what you’ve tried. A real person on our team will follow up within one business day.

A sentence or two is plenty. Please don’t include medical details, card numbers or passwords.

Need care now? Use the member app or member portal. For an emergency, call 911.