Help center · Member portal and app

Download the member app

Get the member app on your phone to book visits and manage prescriptions on the go.

Steps

Open the welcome email you received after joining.
Tap the app link for your phone.
Install the app.
Open the app and sign in with the email you enrolled with and the password you set up.

Finish activating your account from the welcome email before you sign in to the app.
Your pharmacy discount card is also in the member app.
Can't find your welcome email? Submit the support form or call 1-833-589-9957 and we'll help.

Did this fix it? If not, ask the chat assistant in the corner, call 1-833-589-9957, or send our team a ticket below.

Tell us what’s going on and what you’ve tried. A real person on our team will follow up within one business day.

What do you need help with?

First name

Last name

Email on your membership

Phone

What’s happening? A sentence or two is plenty. Please don’t include medical details, card numbers or passwords.

What have you tried so far? (optional)

Best way and time to reach you (optional)

Need care now? Use the member app or member portal. For an emergency, call 911.