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My Health Membership is a monthly healthcare membership that gives you virtual doctor visits and prescriptions for one flat monthly price. Depending on your plan, that includes 24/7 virtual urgent care, primary care, mental health therapy, physical therapy, vision, specialists and covered medications at no extra cost. There are no copays and no deductible for the services your plan includes. You can compare plans at /plans.

No. My Health Membership is not insurance. It is a monthly healthcare membership that works alongside major medical coverage and does not replace it. It does not cover hospital stays, surgery, imaging or emergencies, and it does not meet the minimum coverage requirements of the Affordable Care Act.

Yes. Many members keep their insurance for big, unexpected costs and use their membership for everyday care and prescriptions. If you have a high-deductible plan, it can save you from paying toward your deductible for things like a sinus infection or a refill.

Care is delivered by a national network of independent, licensed doctors, therapists and other providers. Visits are by phone or video. You see providers from our network, not your current doctor.

Visits included in your membership are with providers from our network, so you can't use your current doctor for those visits. If you are on Revive Rx, your own doctor can still send prescriptions for covered medications. Let them know the medication is covered by your membership.

Almost all care is virtual, by phone or video. The only in-person benefit is on Revive Plus, which includes 2 free in-person visits a year at CVS MinuteClinic plus a free annual flu shot.

No health questions and no medical history. We only ask for names, dates of birth, gender and contact details for each person covered. Benefits are typically ready within 48 hours of signup.

It does not pay for ER visits, hospital stays, surgery, imaging or outside specialists. It is not for emergencies, so call 911 if you have one. It covers only medicines on our list, and providers do not prescribe controlled substances or high-cost specialty drugs. A visit does not guarantee a prescription, because your doctor decides what is medically right for you.

Call 911 right away. My Health Membership is not for emergencies and does not cover ER visits or hospital stays.

There are four plans, and each one builds on the one before it. Revive Rx covers prescriptions only, and Revive Value adds 24/7 virtual urgent care, primary care and mental health therapy. Revive Care adds virtual physical therapy and vision. Revive Plus adds dermatology, psychiatry, endocrinology, 2 free CVS MinuteClinic visits a year, and an annual flu shot and labs. Compare them at /plans.

Revive Rx is $19.97 a month for Individual, $24.97 a month for Two Party and $29.97 a month for Family. The Individual plan starts with 30 days free.

Revive Value is $39.97 a month for Individual, $48.97 a month for Two Party and $54.97 a month for Family. The Individual plan starts with 30 days free.

Revive Care is $46.97 a month for Individual, $53.97 a month for Two Party and $60.97 a month for Family. Revive Care does not include the free month, so it is billed monthly from the day you join.

Revive Plus is $66.97 a month for Individual, $74.97 a month for Two Party and $80.97 a month for Family. Revive Plus does not include the free month, so it is billed monthly from the day you join.

Employers pay one flat rate per enrolled employee, no matter the household size, and every group is quoted based on the team and plans chosen. Our published reference rates are $26.97 per employee for Revive Value, $36.97 for Revive Care and $56.97 for Revive Plus, and Revive Rx is a custom quote. Your final group rate is confirmed in your proposal. Request a quote at /employers.

Revive Rx is the lowest-priced plan at $19.97 a month for one person, and the Individual plan starts with 30 days free. It covers prescriptions only. If you also want a doctor on call, Revive Value starts at $39.97 a month and its Individual plan also includes the free month.

Individual Revive Rx and Individual Revive Value plans start with 30 days free. A card is required at signup and your first bill is $0. After 30 days you are billed monthly for your plan unless you cancel before then, and if you cancel within your first 30 days you pay nothing.

Only Individual Revive Rx and Individual Revive Value plans get the free first month. Revive Care, Revive Plus, and all Two Party and Family plans are billed monthly starting on the day you join.

Individual covers just you. Two Party covers you plus a spouse or domestic partner. Family covers your household, up to 7 people including you. The price is set by household size, not age.

Family covers up to 7 people including you: a spouse or partner, up to 5 children ages 2 to 17, and up to 2 adult children ages 18 to 26. A Family plan needs at least one child. If it is just you and a spouse or partner, choose Two Party.

Revive Rx covers 100% of listed prescriptions with no copays. That includes 1,000+ maintenance medications delivered free in 90-day supplies and 70+ urgent medications free at 70,000+ pharmacies. It also includes a discount card for medicines not on the list. It does not include doctor visits.

Revive Value includes everything in Revive Rx, plus 24/7 virtual urgent care, virtual primary and pediatric care, and mental health therapy. Each member gets 12 urgent care visits, 12 primary care visits and 12 therapy visits a year, and you also get discounted lab work.

Revive Care includes everything in Revive Value, plus virtual physical therapy and vision. You get 12 physical therapy sessions per member a year, one virtual vision test a year, and a $180 eyewear allowance per member each year.

Revive Plus includes everything in Revive Care, plus virtual dermatology, psychiatry and endocrinology (4 visits a year each), 2 free in-person visits a year at CVS MinuteClinic, a free annual flu shot, and one free lab a year.

No. The price depends only on your plan and household size, not on anyone's age.

Go to /enroll. Choose who is covered and your plan, enter your details, add your household, review, and check out on our secure payment page. It takes about five minutes.

You need your name, date of birth, gender, email, mobile phone and home address. For each person you cover, you need their name, date of birth and gender, and adults (a spouse or adult child) also need their own email and phone. Names and birthdays must match each person's ID. You will also need a card for checkout.

Yes. A spouse, partner or adult child gets their own login, so each adult needs their own email address and phone number when you enroll.

Benefits are typically ready within 48 hours of signup, depending on your plan. Watch for your welcome email, which has the steps to set up your member portal and download the member app. Activation is not processed on weekends.

Within 48 hours of signup you will get a welcome email. Follow the link in it to finish setting up your member portal login and create your password, which takes less than 5 minutes. After that you will get a confirmation email explaining how to use your services. Step-by-step help is at /help/activate-account.

The welcome email usually arrives within 48 hours, and activation is not processed on weekends. Check your spam or promotions folder and search for an email about your member portal. If it has been more than 48 business hours, call us at 1-833-589-9957 or use the support form at /help#support.

During enrollment you can choose English or Spanish as each person's preferred language. For other Spanish-language help, please contact us at 1-833-589-9957.

Use the referral link your broker gave you to visit the site and enroll. The link carries their broker code into your enrollment automatically.

The member portal is where you manage your care: book visits, manage prescriptions, find your pharmacy discount card and see your covered medication list. Log in at https://member.myrevive.health with the email you enrolled with.

Go to https://member.myrevive.health, or go to /account and choose the health portal. Sign in with the email you enrolled with and the password you created from your welcome email. If you have not set up your login yet, use the link in your welcome email first.

Go to the member portal sign-in page at https://member.myrevive.health and use the forgot password option, entering the email you enrolled with. If you do not see that option or the reset email does not arrive, call us at 1-833-589-9957 or use the support form at /help#support.

Yes. You can book visits and manage prescriptions in the member app. The download links are in the welcome email you get after joining, and you sign in with the same login as the member portal. See /help/download-app for help.

Open the welcome email you received after joining and tap the app link for your phone. Sign in with the email you enrolled with and the password you set up. If you can't find the email, contact us at 1-833-589-9957.

No. Your care and your billing live in two places. The member portal at https://member.myrevive.health is for visits and prescriptions. Billing, your card on file and receipts are handled through the billing link at /account.

Your pharmacy discount card is in the member app and in the member portal under My Medications, where you can print or download it. Show it at the pharmacy counter for medicines that are not on the covered list.

The member portal sends reminders during the year about how many appointments you have left in each care category. Visits renew on January 1 each year as long as your membership is active.

Open the member app or log in to the member portal at https://member.myrevive.health and request a visit. Choose a video or phone visit. Urgent care is available 24/7, and other visit types are scheduled in the portal. See /help/book-a-visit.

Urgent care is included on Revive Value, Care and Plus. It is available 24 hours a day, 7 days a week, 365 days a year, usually in under 20 minutes, by phone or video. Each member gets 12 urgent care visits a year. It is for things like colds, sinus infections, UTIs, rashes and pink eye, not emergencies.

Primary care is included on Revive Value, Care and Plus. Each member gets 12 primary care visits a year, plus 12 per covered child, and care is available for children from age 2. Appointments are usually available in 1 to 3 days, sometimes the same day, Monday to Friday from 8 AM to 5 PM Eastern, and you can see the same doctor for ongoing care.

Mental health therapy is included on Revive Value, Care and Plus, with 12 therapy visits per member a year for ages 12 and up. Appointments are usually available in 1 to 3 days, and therapists are available 24/7 for urgent needs. Psychiatry with medication management is included on Revive Plus. If you are in crisis or thinking of harming yourself, call or text 988 or call 911.

Virtual physical therapy is included on Revive Care and Revive Plus, with 12 sessions per member a year. It helps with neck, back, knee, hip, shoulder and elbow pain. Sessions are usually available in 1 to 3 days, sometimes the same day, and it is for adults 18 and up, or ages 16 and up with an adult's consent.

Revive Care and Revive Plus include one virtual vision test a year to renew your prescription, plus a $180 eyewear allowance per member each year. For contacts, the allowance works out to $45 a quarter. Frames range from brands like Dickies to Oakley, Kate Spade and Prada, and contacts include Acuvue, Bausch + Lomb and more.

Revive Plus includes virtual psychiatry, dermatology and endocrinology, with 4 visits a year for each. Dermatology and endocrinology are for ages 18 and up, and dermatology can be done by video, text or email. Specialist appointments are typically available in 3 to 6 days. Other plans do not include specialists.

On Revive Value and Revive Care, lab work your doctor orders is discounted up to 80% at a partner lab. Revive Plus includes one free lab a year, then the same discount after that. You can pay for discounted labs directly, use an HSA or FSA card, or submit the claim to your insurance.

Revive Plus includes 2 free in-person visits a year at CVS MinuteClinic and a free annual flu shot there. The vouchers are in your member portal. Other plans do not include in-person visits.

Yes, on Revive Value, Care and Plus with a Family plan. Primary and urgent care are available for children from age 2, and therapy is available from age 12. Each covered child gets 12 primary care visits a year.

Visits renew on January 1 each year as long as your membership is active. For physical therapy, extra sessions may be available to purchase; the instructions are in your member portal. For anything else, contact us at 1-833-589-9957.

Yes. For primary care, therapy and physical therapy you have the option to see the same provider for ongoing care.

No. A visit does not guarantee a prescription. Your doctor decides what is medically right for you, and providers do not prescribe controlled substances.

Every plan covers 100% of the cost of prescriptions on our medication list. You pay nothing extra: no copays and no charge at the pharmacy or for home delivery. The list includes 1,000+ maintenance medications and 70+ urgent medications, with pickup at 70,000+ pharmacies.

Search the medication list at /pharmacy by medicine name or by condition, like blood pressure or flu. Members can also see the covered list in the member portal. If you still are not sure, choose Check if my medication is included on our contact form at /contact.

On Revive Value, Care or Plus, book a visit in the member app or member portal. If your doctor prescribes a medication, it is sent to a local pharmacy for pickup or set up for home delivery. On Revive Rx, your own doctor can prescribe a covered medication. See /help/get-prescription-filled.

Daily maintenance medications on the list are shipped free to your home, in 90-day supplies, usually within 3 to 5 days. Our pharmacy works with your doctor to get your prescription and follows up on refills. Home delivery includes up to 6 free shipments a year.

Yes. If a medication you already take is on our list, you can transfer it to our home delivery pharmacy and get it at no charge. Ask your doctor to send the prescription there, and let them know the medication is covered by your membership.

Urgent medications like antibiotics are sent to a local pharmacy, with 70,000+ to choose from. Show your membership card at the counter and pick them up at no cost. Urgent medications are free up to $250 per person per year.

Use the pharmacy discount card included with every plan. It often beats GoodRx prices. You can also use your insurance if it is cheaper. The card is in the member app and in the member portal under My Medications.

No. Providers do not prescribe controlled substances, such as narcotics or stimulants. High-cost specialty drugs are also not covered.

Yes. If a doctor outside our network prescribes a covered maintenance medication, tell them it is covered by your membership so they can send it to our home delivery pharmacy. For a covered urgent medication, they can send it to your local pharmacy and you pick it up free with your member prescription card.

Yes. Pharmacy consultation is included with every plan. Details on reaching a pharmacist are in your member portal, or call us at 1-833-589-9957 and we will point you in the right direction.

Yes. The medication list can change. A provider decides whether a medication is right for you, and some medications need a visit or a valid prescription first.

On Individual Revive Rx or Revive Value, your first bill is $0 and monthly billing starts after your 30-day free trial. On every other plan and household size, you are billed monthly starting the day you join. You are billed each month until you cancel.

Go to /account and choose Billing and payment method. Enter the email on your membership and we will send you a secure login link, no password needed, where you can change your card. See /help/update-payment-method.

Go to /account, choose Billing and payment method, and enter the email on your membership. Open the secure link we email you, and you can see and download your receipts there.

We will let you know by email, and by text if you opted in, and try your card again over the following days. If we still cannot collect payment, your membership is paused and then ended. Update your card any time at /account to avoid a gap.

Yes. Card details are handled by our payment processor, Stripe. We never see or store your full card number.

Discounted lab work can be paid with an HSA or FSA card. For questions about using an HSA or FSA for your monthly membership fee, please contact us at 1-833-589-9957.

If your monthly price changes, we will email you at least 30 days before it takes effect. The new price applies from your next billing date after the notice period, and you can cancel before then if you do not want to continue.

Contact us within 60 days of the charge by calling 1-833-589-9957 or using the support form at /help#support, and we will review it. If we billed you in error, we will make it right.

Contact us by calling 1-833-589-9957 or using the support form at /help#support, and we will move you to a different plan or household size. The change takes effect on your next billing date, and the new price applies from then.

Contact us by calling 1-833-589-9957 or using the support form at /help#support. If adding someone changes your household size, for example from Individual to Two Party or Family, the new price starts on your next billing date. Family covers up to 7 people including you.

Contact us by calling 1-833-589-9957 or using the support form at /help#support. Changes take effect on your next billing date. An adult child who turns 27 is removed at the next billing date, and we let you know beforehand.

Use the cancellation form at /cancel, email info@myhealthmembership.com, or call 1-833-589-9957. You will get an email confirming the cancellation within one business day.

If you cancel during your 30-day free trial, you pay nothing and access ends when the cancellation is processed. Otherwise, we stop your next payment and your membership stays active through the end of the period you have already paid for.

Monthly fees already paid are not refunded for partial months, except where state law requires it or where we billed you in error. If you cancel within the 30-day free trial on an Individual Revive Rx or Revive Value plan, you are not charged at all. If you think you were charged by mistake, contact us within 60 days and we will review it. Full details are in the terms at /legal/terms.

Yes. Compare plans at /plans, then contact us at 1-833-589-9957 or through /help#support and we will switch you on your next billing date.

No. The membership is month to month and you can cancel any time.

Yes. Every plan can be offered to employer groups of any size, with one flat rate per enrolled employee. There are no health questions for employees. Request a group quote at /employers and we will reply within one business day.

First, request a quote at /employers. You get a proposal with your group rates, then sign the agreement and make your first payment. We set up your company portal with an admin login for your HR contact. You load your team, and employees get a welcome email and can speak with a physician within 48 hours.

Log in to the employer portal at https://sponsor.myrevive.health. To add a few people, go to Member Admin, select Add Member, fill in the required fields, add any dependents, choose the product and start date, and save. To add many people at once, use the eligibility file from the Resources tab. See /help/add-employees.

The eligibility file is a spreadsheet template for loading many employees at once. Download it from the Resources tab in the employer portal, fill in every field for each employee and their dependents, save it as a .CSV file, and upload it under Member Admin, Upload Enrollment File. Then select Validate File and fix any lines it flags.

Employer name, employer contact and product must be filled in for every employee. Use dates in MM/DD/YYYY format and phone numbers as digits only. Make sure no cells are missing data, and remove extra spaces, unnecessary commas, slashes, periods or other symbols.

Each employee gets a welcome email outlining their benefits and how to finish setting up their member portal, which takes less than 5 minutes. After they finish, they get a confirmation email explaining how to use their services. They can speak with a physician within 48 hours.

Yes. In the employer portal you can add administrative users. Each new admin receives an email to finish setting up their access.

Employers get regular dashboard reports, including year-to-date savings, where care was redirected from, utilization rates, visit times of day, member survey results and top diagnoses.

Go to https://sponsor.myrevive.health and sign in with the admin login set up for your company. If you have not received your admin setup email, call us at 1-833-589-9957.

Yes. Brokers can sell every plan to individuals, families and employer groups, with sales tracked to your personal referral link. Apply at /brokers and we will reply within one business day.

Apply at /brokers. We review your application and send the broker agreement and commission schedule. Once contracted, you get your referral link, broker code and sales materials. Share your link or bring us a group, and we handle billing, enrollment and member support.

Your referral link adds your broker code to the website address, for example /?broker=YOURCODE. Anyone who visits through it and enrolls is tied to your broker code. Check the full link with our team when you are onboarded.

Commission details are shared during contracting, after you apply at /brokers. For other broker questions, call 1-833-589-9957.

Make sure you are at https://member.myrevive.health and using the email you enrolled with. If you never finished setup, use the link in your welcome email first. If you forgot your password, use the forgot password option on the sign-in page. If none of that works, call 1-833-589-9957 or use /help#support.

Check that you entered the same email you used for your membership, then look in your spam or promotions folder. The link is one-time, so request a new one from /account if the old one expired. If it still does not arrive, contact us at 1-833-589-9957.

Check that the medication is on the list at /pharmacy. Urgent medications are free up to $250 per person per year, and maintenance medications are covered through home delivery. Show your membership card at the counter, and for anything not on the list use your discount card. If it still looks wrong, call 1-833-589-9957.

Each adult on a membership has their own login using the email entered for them at enrollment, and they should have their own welcome email. If they did not get it, call 1-833-589-9957 or use /help#support to confirm the email on file.

The free month applies only to Individual Revive Rx and Individual Revive Value plans. Revive Care, Revive Plus, and all Two Party and Family plans are billed from day one. If you are on an eligible plan and were charged during your first 30 days, contact us at 1-833-589-9957 and we will review it.

Call us at 1-833-589-9957, email info@myhealthmembership.com, or send a message through /contact or the support form at /help#support. We reply to messages within one business day.

Our phone number is 1-833-589-9957.

You can email us at info@myhealthmembership.com.

We reply to messages and support requests within one business day. Cancellation requests get a confirmation email within one business day.

We reply to messages within one business day. For current phone hours, call 1-833-589-9957. Urgent care visits are available 24/7 through the member app or member portal.

Please don't. Our support team only needs enough to point you in the right direction, like your name, the email on your membership and what you need help with. Share medical details with your provider during a visit.

Our help center at /help has step-by-step guides for activating your account, logging in, booking visits, prescriptions, billing and cancelling. You can also read common questions at /faq.